Terms of Service
1. Agreement to Terms
By accessing or using our SEO platform and related services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the service. These terms apply to all visitors, users, and others who access or use the service.
2. Description of Service
Our platform provides AI-powered SEO intelligence tools including, but not limited to:
- Keyword research and analysis
- On-page SEO auditing and recommendations
- Technical SEO crawling and diagnostics
- Content optimization with NLP analysis
- Backlink analysis and monitoring
- Competitor intelligence and tracking
- Local SEO optimization tools
- SEO audit reports and scoring
We reserve the right to modify, suspend, or discontinue any aspect of the service at any time without prior notice.
3. User Accounts
When you create an account with us, you must provide accurate, complete, and current information. You are responsible for:
- Maintaining the confidentiality of your account and password
- Restricting access to your computer and account
- All activities that occur under your account or password
- Notifying us immediately of any unauthorized use of your account
We reserve the right to terminate accounts, remove content, or cancel orders at our sole discretion.
4. Subscription Plans and Billing
Free Plan
We offer a free tier with limited features. Free accounts are subject to usage limits and may have restricted access to certain tools and features.
Paid Plans
Paid subscription plans are billed on a monthly or annual basis. By subscribing to a paid plan, you agree to pay the applicable fees. Key billing terms:
- Subscriptions auto-renew unless cancelled before the renewal date
- Price changes will be communicated at least 30 days in advance
- Upgrades take effect immediately; downgrades take effect at the next billing cycle
- No prorated refunds for mid-cycle cancellations unless required by law
Refund Policy
We offer a 14-day money-back guarantee for first-time subscribers on paid plans. After this period, refunds are issued at our discretion. To request a refund, contact our support team.
5. Acceptable Use
You agree not to use the service to:
- Violate any applicable laws or regulations
- Infringe upon the intellectual property rights of others
- Transmit malware, viruses, or other harmful code
- Attempt to gain unauthorized access to our systems or other users' accounts
- Scrape, crawl, or spider websites in violation of their terms of service
- Use the service for any unlawful, harmful, or fraudulent purpose
- Interfere with or disrupt the integrity or performance of the service
- Resell or redistribute the service without our written permission
- Use automated means to access the service beyond normal API usage
6. Intellectual Property
The service and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not:
- Copy, modify, or distribute our software or content
- Reverse engineer or decompile any part of the service
- Use our trademarks, logos, or branding without written permission
- Create derivative works based on the service
7. User-Generated Content
You retain ownership of any content you submit to the platform (such as website URLs for analysis, saved reports, and notes). By submitting content, you grant us a limited license to process and display that content solely for the purpose of providing our services to you.
8. API Usage
If your plan includes API access, you agree to:
- Respect the rate limits associated with your plan
- Keep your API keys confidential and secure
- Not share API access with unauthorized third parties
- Use the API in accordance with our API documentation
9. Third-Party Services
Our platform may integrate with or link to third-party services. We are not responsible for the content, privacy policies, or practices of third-party websites or services. You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of such third-party services.
10. Disclaimer of Warranties
The service is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, regarding:
- The accuracy, completeness, or reliability of SEO data and recommendations
- That the service will be uninterrupted, timely, secure, or error-free
- That search engine rankings will improve as a result of using the service
- That analysis results will be free from errors or omissions
SEO results depend on many factors beyond our control, including search engine algorithm changes, competitor actions, and website implementation. We do not guarantee specific ranking outcomes.
11. Limitation of Liability
In no event shall we, our directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of the service.
Our total liability for any claims arising from or related to the service shall not exceed the amount you paid us in the twelve (12) months prior to the claim.
12. Indemnification
You agree to defend, indemnify, and hold harmless our company and its employees, contractors, agents, officers, and directors from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the service or violation of these terms.
13. Termination
We may terminate or suspend your account immediately, without prior notice, for any reason, including breach of these terms. Upon termination:
- Your right to use the service will immediately cease
- We may delete your account data after a reasonable retention period
- You can request export of your data before termination takes effect
- Provisions that by their nature should survive termination shall survive
14. Governing Law
These terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved through binding arbitration in accordance with applicable arbitration rules.
15. Changes to Terms
We reserve the right to modify these terms at any time. We will provide notice of significant changes by posting the new terms on this page and updating the "Last Updated" date. Your continued use of the service after changes are posted constitutes acceptance of the modified terms.
16. Contact Us
If you have any questions about these Terms of Service, please contact us:
- Email: support@zyptr.com
- Visit our Contact Page